Frequently Asked Questions
- 01
Monday - Friday: 10:00am-5:00pm Saturday: 8:00am-2:00pm Sunday: Appointment Only
- 02
There is no showroom, all items will be posted online
- 03
Delivery starts at $25 for the city of Westland and goes up by distance.
- 04
Yes, a $50 minimum is required.
- 05
As of now, we only do delivery. This is for safety and liability reasons, we want to make sure everything is there on time and set up in a proper manner.
- 06
Yes, 50% Nonrefundable RETAINER FEE is required.
- 07
No, but for an additional charge we will set up! We only set up the Tents or other items that we don't allow customers to set up.
- 08
Delivery starts at $25 for Westland, (unless stated otherwise) and is determined by the drop-off address.
- 09
After Hours Delivery or Pick up If you require a delivery or pick up between the hours of 8:00pm - 7:00am there is an additional $40.00 -$100 charge. Rush fee's (0-3 days before event) are an extra $25.
- 10
Elevator or Stairs If delivery and pickup involve an elevator, stairs or other restricted access. There is an additional $20.00 charge per round trip or flight of stairs.
- 11
A paid RETAINER FEE is required and you will receive an email with confirmation.
- 12
A replacement charge will be applied.
- 13
Please call our main line at 313-740-0697 or 313-854-7561 and you will be directed to us for immediate assistance. If we don't answer please leave a detailed voicemail.
- 14
One week minimum and the TOTAL will be DUE that day. If it is a shorter notice you will be charged the rush fee
- 15
Upon receipt of receiving the invoice, unless other other arrangements have been made.
- 16
We will give you 3 days to pay RETAINER FEE, before we cancel your rental.
- 17
No, we will not be at your event.
- 18